Returns & Exchanges
We want to ensure you are completely satisfied with your high-performance merino gear, which is why we offer a 30-day return policy for all unworn and unwashed items. If your Mons Royale apparel doesn't meet your expectations on the mountain or in the gym, we've made the exchange and return process seamless.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the gear is clean and folded to prevent damage during transit.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
Ship and Track
Drop your package at the nearest authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing